Cadillac cue not working - Nov 26, 2017 · So, here’s how to perform a restart — otherwise known as a hard reset — on Cadillac vehicles equipped with CUE: Turn the vehicle on. Open the CUE faceplate, thereby exposing the storage area behind it. With the faceplate up, turn off the vehicle. Open the driver’s side door.

 
Aug 15, 2023 · General Motors has been hit with a class action lawsuit alleging that the CUE navigation/radio touch screen displays in the following vehicles are defective: 2013–2017 Cadillac ATS. 2013–2017 Cadillac SRX. 2013–2017 Cadillac XTS. 2014–2017 Cadillac CTS. 2014–2017 Cadillac ELR. 2014–2017 Cadillac Escalade. . Best hood fights

Nov 9, 2019 · It just started becoming intermittently non-responsive again in the last few months. When it acts up, NONE of the icons respond across the entire CUE Screen. Here's the Possible Work-Around: Long-hold the power button until the screen effectively shuts off (and the Analog Clock is shown). Turn the power back on. Press the desired icon. Choose the “Phone” or “Devices” option. Depending on your specific vehicle, select “Search Device”, “Pair Device”, “Add Device”, or “Connect Device”. On your mobile device, go to your Bluetooth® settings and select your vehicle. Enter or confirm the PIN code on your Cadillac infotainment screen. Click “Accept” to ... So, here’s how to perform a restart — otherwise known as a hard reset — on Cadillac vehicles equipped with CUE: Turn the vehicle on. Open the CUE faceplate, thereby exposing the storage area behind it. With the faceplate up, turn off the vehicle. Open the driver’s side door.If you confirm the version type and the connector insertion- the only possibility is that the installer damaged the unit or the screen during the installation. They may have broken the black clip or torn the ribbon cable. They cannot be repaired, you will need another screen. RudyF6. Like.2017 CUE problems in XT5. This morning, while driving down the road, OnStar comes on with an obnoxious commercial touting their product, interrupting the station I had on. When the commercial was over, CUE sound went DEAD. No sound from radio, telephone, GPS, nothing. When I pushed the voice button on the steering wheel, nada.3. Tap the gray ANDROID AUTO icon on the infotainment screen. 4. Pair/connect your phone to the infotainment system using Bluetooth®.†. 5. Follow the prompts on the screen and on your phone to start. 5. You will be asked to accept Terms before using the feature. On some vehicles, if you plug your phone in via USB, the system will ask if you ...The radio displays the file. name as the track name if the song. information is not available. If you are using Windows, NTFS is not the default format used if the device is larger than 32GB so you have to choose NTFS. And the music format has to be: Playing from a USB. A USB mass storage device can be. connected to the USB port.The motor was not running. That lead me to the pump as the problem. I also read that the pump might be a warranty item under the Voltec coverage. That did not work out. The Dealer quoted me around $450 for the repair. I bought the pump from OEMPartSource.com $175 with shipping, about 6 work days deliver. The repair took less …Alright so I bought the 2.5 ATS a couple of months ago. I am very pleased with the car and the cue system is a gem to have. BUT, I've been having a problem with the voice recognition system. To put it simply, it's just not working. Whenever I hit the voice button on the steering wheel nothing happens.The lawsuit – Goldstein, et al., v. General Motors LLC – was filed in the U.S. District Court for the Southern District of California. The lawsuit alleges that the Cadillac CUE infotainment screen cracks, delaminates, and takes on a “spider web” appearance, making it impossible to use. The class action lawsuit includes customers who ...I recently replaced the CUE screen using this video https://www.youtube.com/watch?v=KkFHbJGvxGs, and I am not sure where I went …So, here’s how to perform a restart — otherwise known as a hard reset — on Cadillac vehicles equipped with CUE: Turn the vehicle on. Open the CUE faceplate, thereby exposing the storage area behind it. With the faceplate up, turn off the vehicle. Open the driver’s side door.Depression and recession are often used interchangeably, but there's a difference between them. Learn the economic cues that signal them. Advertisement There are people whose entir...Unfortunately it’s not checked by codes, but I don’t think it’s a screen problem. After reset (drivers door open, restart…), it’s working without any problems and after few minutes drive the screen doesn’t respond anymore and later the flickering starts.My CUE display turns black with a status note "waiting for update media". (I cant go back with my screen anymore) I subscribed with onstar and has wifi already but still no update receive. Been to the service center for check up then told me that I do have to replace my CUE system because the new version of update is not compatible of what I ...BLUETOOTH AND WI-FI. With Bluetooth®† you can wirelessly connect your phone to the vehicle, allowing hands-free calls, streaming audio and more. The available LTE Wi-Fi®† Hotspot turns your vehicle into a reliable mobile hub, with great signal quality and bandwidth.Contents. Common CUE Screen Problems. The software behind the CUE system is usually quite reliable. Unfortunately, the same can’t be said for the hardware, …Just got back from updating the CUE system on my ATS after 2days. The dealer was packed with people so I couldn't really test it too much onsite. After I got home I was trying everything out and everything seems to be working perfectly if not even better than before. Only issue am having is, now to A/C wont come through the main vents only the top. The myCadillac Mobile App† enables you to use your smartphone to interact with your vehicle from wherever you are. You can send remote commands,† find your charging status and more on properly equipped vehicles. 3. Tap the gray ANDROID AUTO icon on the infotainment screen. 4. Pair/connect your phone to the infotainment system using Bluetooth®.†. 5. Follow the prompts on the screen and on your phone to start. 5. You will be asked to accept Terms before using the feature. On some vehicles, if you plug your phone in via USB, the system will ask if you ...#1 · Nov 19, 2017. Had this happen this morning. We finally disconnected the negative battery cable in the trunk, waited a few minutes and hooked it back up. This made the …30 Oct 2014 ... 2014 Cadillac CTS Infotainment Review - Cadillac CUE. Auto Buyers ... ***HOW TO FIX Cadillac Cue System touch screen not working!***. First ...Jun 26, 2017 · The steering wheel controls work fine and the backup cam. The AC works but I cant change the settings from the screen. I can change the temp and set it to Auto. The radio works but I have to use the steering wheel controls . Nothing has changed in the car. The CUE screens comes on but the touch part of the screen is not working for any command. This is a step by step video on how to replace a Cadillac Cue touchscreen in a CTS that has become nonresponsive. If you need to fix a CUE because it doesn'...May 16, 2019 · Whomever is having issues with the touchscreen not working. I found this and it won’t cost me $1500. Touch Screen Display CUE Replacement Protector Compatible with 2013-2017 Cadillac ATS Escalade SRX XTS/ELR CTS CTS-V Amazon.com: Touch Screen Display CUE Replacement Protector Compatible with 2013-2017 Cadillac ATS Escalade SRX XTS/ELR CTS CTS ... This is a step by step video on how to replace a Cadillac Cue touchscreen in a CTS that has become nonresponsive. If you need to fix a CUE because it doesn'...the touch screen in my XTS cue is not working. it boots and everything but no response when i touch any icon. i tried the hard reset procedure but apparently it doesnt reset and nothing happens. also tried to un plug the battery also nothing. any one knows where can i buy another cue other than ebay as the prices there a bit excessive.Perhaps the tiny little power connection was not a quite correct. The supplied pdf format instructions included with the screen stress, above all, to not get in a hurry. Redo those steps and ensure proper contact and security with all parts of the cue module and the new screen. If the screen is still non-functional, send it back for a …If you confirm the version type and the connector insertion- the only possibility is that the installer damaged the unit or the screen during the installation. They may have broken the black clip or torn the ribbon cable. They cannot be repaired, you will need another screen. RudyF6. Like.First there were a couple of recalls, then came the glitch in my CUE system, shortly followed by a mysterious rattling/creaking noise no one could even figure out. Now my CUE system has suddenly decided to go blank at random, and my backup camera has ceased to appear. I have a service appointment with my dealership set for Friday …All you need to do is: Open the CUE faceplate. Turn off the vehicle. Leave the driver’s door open for 30-60 seconds. Close the door and then start the car. Close the CUE faceplate. It’s a strange reset method but it works. You can …Mar 12, 2016 · ccclarke. 3195 posts · Joined 2004. #12 · Mar 21, 2016. From the Dec Issue of GM's Techlink: "The outside air temperature display on some 2013-2015 ATS, SRX, XTS and 2014-2015 CTS Sedan (VIN A) models may intermittently show dashes instead of a numeric value on the Cadillac CUE touch screen. Cadillac Customer Care. ----------. With only 500 miles on the car and CUE update installed, I experienced my first CUE shutdown/reboot while freeway driving from San Diego to Palm Springs. I was about 40 minutes into the drive with Pandora playing, Galaxy S3 paired and route guidance active.2013 Cadillac XTS CUE system issues: BLACK SCREEN with working lights. NO SOUND / NO STEERING WHEEL LIGHTS. As per diagnostic performed, the was no communication with the RADIO MODULE . Fuses and basi … read moreTheStreet stopped by the New York International Auto Show. Topping the trends this year were SUVs and plug-in hybrid vehicles....GM TheStreet stopped by the New York International ...Learning new skills via VR became a multi-billion-dollar industry during the pandemic. Where can it go from here? Hi Quartz members, In 1929, American inventor Edwin Link created t...4.65K subscribers. Subscribed. 104. 18K views 4 years ago #CadillacCue. Over 99% of our customers experience a smooth, trouble free installation of their new …When it comes to cue sports, two popular games that often come to mind are snooker and pool. While they may seem similar at first glance, there are several key differences in gamep...58 posts · Joined 2012. #4 · Nov 15, 2012. There is a CUE issue, at least on XTS, that kills the weather app for some reason. Have your dealer set up a technical case with XM/Sirrius, and they will get it corrected. They were able to fix the XTS within a day. The 3 month trial is correct, it should be active and functioning.Learn how to use your Cadillac vehicle's entertainment, navigation, and communication features, which are accessible through the infotainment touchscreen. setting-up-infotainment-profile-and-preferences ... On the Map screen, tap your profile icon to enter your home or work address. You can also edit these in the Navigation Settings menu.Apple CarPlay will not launch in Escalade after plugging in the USB cable if your iPhone is locked and you haven’t allowed access in the settings. Go to Settings > General > CarPlay, and select your vehicle name under MY CAR. Then turn on the slider button next to ‘Allow CarPlay While Locked’. Settings > General > CarPlay > Your Car Name ...BLUETOOTH AND WI-FI. With Bluetooth®† you can wirelessly connect your phone to the vehicle, allowing hands-free calls, streaming audio and more. The available LTE Wi-Fi®† Hotspot turns your vehicle into a reliable mobile hub, with great signal quality and bandwidth.Truck's in the shop, and while driving my grandmothers car, I started having issues with the Cue System. Pretty simple and straight forward. This could save ...My Cadillac CUE touch screen is not working!! Very very frustrating!!! Came with the vehicle, 2013 ATS, I tried the - Answered by a verified Cadillac Mechanic. We use cookies to give you the best possible experience on our website.General Motors has been hit with a class action lawsuit alleging that the CUE navigation/radio touch screen displays in the following vehicles are defective: 2013–2017 Cadillac ATS. 2013–2017 Cadillac SRX. 2013–2017 Cadillac XTS. 2014–2017 Cadillac CTS. 2014–2017 Cadillac ELR. 2014–2017 Cadillac Escalade.May 1, 2018 · Anyone know the fuse number and block location to pull the fuse to reset the CUE? Ever since I've had the CD installed, every now and then the CUE goes black (damn CUE), and I want to reset it and pull the CD player. OK - nobody seems to know which fuse, so I performed the reset by disconnecting and reconnecting the negative battery cable. May 16, 2019. We have a 2015 SRX with the CUE Navigation and Infotainment System. The display is frequently locking up where nothing on the touch screen works. Pressing the …1 Aug 2013 ... Comments23 ; Apple CarPlay Not Working or Can't Connect? How to Fix and Troubleshooting. Cars Unlocked · 852K views ; How To: Upgrade your CUE w/ ...#1 · Nov 10, 2015. Hi, I own a 2013 Cadillac XTS and ever since I got it, I experienced no problems with the CUE system until a few days ago when all of a sudden the lower half …Nov 26, 2017 · So, here’s how to perform a restart — otherwise known as a hard reset — on Cadillac vehicles equipped with CUE: Turn the vehicle on. Open the CUE faceplate, thereby exposing the storage area behind it. With the faceplate up, turn off the vehicle. Open the driver’s side door. Cadillac Customer Service. 13188 posts · Joined 2010. #22 · Aug 20, 2020. 2016CadillacATS4 said: Hello, CUE screen went black this afternoon, everything was working fine this morning. Steering wheel and dashboard lights are okay. The whole infotainment system with exception to a few of the orange climate control lights are …Press and hold. Sometimes if you use a very old DVD it will swallow it and not eject it. It will not say no disc because there is a disc inside. So what I did was just press and old the eject button and it eventually came out. Like. A. austinl Discussion starter. 31 posts · Joined 2016.17 Feb 2012 ... look at the Cadillac User Experience, also known as Cadillac CUE ... ***HOW TO FIX Cadillac Cue System touch screen not working!***. First ...May 30, 2016 · 2017 CUE problems in XT5. This morning, while driving down the road, OnStar comes on with an obnoxious commercial touting their product, interrupting the station I had on. When the commercial was over, CUE sound went DEAD. No sound from radio, telephone, GPS, nothing. When I pushed the voice button on the steering wheel, nada. This is a step by step video on how to replace a Cadillac Cue touchscreen that has become nonresponsive. If you don't have an Escalade you can just skip to ...The 2021 Cadillac XT6 is a luxurious front-wheel drive vehicle that provides comfort for the driver and passengers alike. This midsize vehicle has a bold and sharp look, innovative...Cue Infotainment System Not Working. Hey y’all, I got my first Cadillac last year, and it’s a 2017 ATS. I love the car and I’m going to be a Cadillac fan for life, but something is wrong. As of the past few weeks, the touchscreen on the Cue Infotainment System just isn’t responding when I try to scan on the radio or use the GPS or anything.Just got back from updating the CUE system on my ATS after 2days. The dealer was packed with people so I couldn't really test it too much onsite. After I got home I was trying everything out and everything seems to be working perfectly if not even better than before. Only issue am having is, now to A/C wont come through the main vents only the top.Depression and recession are often used interchangeably, but there's a difference between them. Learn the economic cues that signal them. Advertisement There are people whose entir...Nov 26, 2017 · So, here’s how to perform a restart — otherwise known as a hard reset — on Cadillac vehicles equipped with CUE: Turn the vehicle on. Open the CUE faceplate, thereby exposing the storage area behind it. With the faceplate up, turn off the vehicle. Open the driver’s side door. Feb 2, 2023 · Excalibur. 5402 posts · Joined 2016. #3 · Feb 2, 2023. Welcome to CF! This is a common issue with screens prior to 2018. The screen needs to be replaced. It's not too much $$. Can be found at cuescreens.com. Or if you have warranty the Dealer would replace the whole CUE unit but it would most likely fail again. First there were a couple of recalls, then came the glitch in my CUE system, shortly followed by a mysterious rattling/creaking noise no one could even figure out. Now my CUE system has suddenly decided to go blank at random, and my backup camera has ceased to appear. I have a service appointment with my dealership set for Friday …I talked with the Cadillac Customer Care. They ran test to find that they could not find my car in their system. He told me I need to have my GPS reset. I took it to Rancho Cadillac in Victorville, CA. They charged me $115 to do nothing because as soon as I got in my vehicle. The no GPS signal appeared. This issue makes me not want the car.You may have an issue now if it is obvious you tried to fix it yourself but it is worth a try with the dealer but that torn ribbon cable is probably going to be an issue. The replacement could have been defective or you may have either had a connector not seated properly or the cable was damaged during your repair.Submariner409. 83641 posts · Joined 2006. #2 · Jul 18, 2017. Please go to the CF main forums page and get to the Item Specific, CUE forum. There is much discussion there. Premium Member. If it won't run, chrome it. …Today, I drove the car to do some errands. All was fine. When I restarted the car the CUE screen was absolutely blank. The heater controls, heated seat controls and most things below the screen work but not the screen itself. Also, the radio does not work and the "hidden compartment" below the screen will open but will not close unless I …681 posts · Joined 2020. #15 · Jan 10, 2021. If you decide to swap just the CUE touch screen, make sure you know which unit is in there now. you may need the v2018 model from CUEscreens.com. 2013 Cadillac SRX Luxury, 3.6L V6. 2000 Pontiac Firebird Trans Am, convertible, 5.7L V8. 2007 Lexus SC430 convertible, 4.3L V8.Read the next 3 complaints ». The 2015 Cadillac SRX has 23 problems reported for cue touch screen not working. Average repair cost is $1,200 at 47,650 miles.This is a step by step video on how to replace a Cadillac Cue touchscreen in a CTS that has become nonresponsive. If you need to fix a CUE because it doesn'...822K views 5 years ago. Truck's in the shop, and while driving my grandmothers car, I started having issues with the Cue System. Pretty simple and …1041 posts · Joined 2016. #17 · Jun 25, 2020. The software update will not becoming over the air. You will probably not see anything on CUE about a software update as due to some problems Cadillac is not sending a lot of over the air software update. The software update is 22.10 and service should be aware of it by now.Feb 2, 2023 · Excalibur. 5402 posts · Joined 2016. #3 · Feb 2, 2023. Welcome to CF! This is a common issue with screens prior to 2018. The screen needs to be replaced. It's not too much $$. Can be found at cuescreens.com. Or if you have warranty the Dealer would replace the whole CUE unit but it would most likely fail again. That was a problem I had too, the issue was with iCloud ..... If you had a deep library (I have about 15,000 songs) there was a problem with all that music being indexed and it would lock up CUE and/or CarPlay so the solution was to cut off your library by turning off iCloud.....this was fixed with a software update, and my CUE was upgraded … This is a step by step video on how to replace a Cadillac Cue touchscreen that has become nonresponsive. If you don't have an Escalade you can just skip to ... Aug 10, 2019 · 5403 posts · Joined 2016. #23 · Sep 30, 2021. Cuescreens.com. Get a new screen that does not have the gel defect. Install yourself or take it to a car stereo type place for them to do it. The co. has how to videos. You'll save $$$ over a new CUE unit from the Dealer to only have it fail again down the road. Feb 2, 2023 · Excalibur. 5402 posts · Joined 2016. #3 · Feb 2, 2023. Welcome to CF! This is a common issue with screens prior to 2018. The screen needs to be replaced. It's not too much $$. Can be found at cuescreens.com. Or if you have warranty the Dealer would replace the whole CUE unit but it would most likely fail again. SRX. Automatic transmission. 50,000 miles. Cadillac CUE System is a piece of junk. Guarantee the touch screen will malfunction and the dealer wiill Charge you approximately $1,200 to $1,300.00 to ...The Cadillac CUE infotainment system can be a bit glitchy. It’s common for Cadillac owners to encounter an unresponsive system. Commonly, the following items stop working: Radio controls Navigation system HVAC controls If you’re dealing with CUE system issues, we may be able to help.Jan 31, 2014 · Not all of my CUE keys are working. Just purchased my first new Cadillac. 2013 XTS demo that was used as a loaner. I started storing radio channels and wanted to rename them. I tap on the quill and the keyboard comes up. Problem is that there are about 10 keys on two rows that don't work. Keys above them, to the left of them and below do work. Dead spot on CUE screen. So the first problem I have ever had with this car just occurred. Dead center on the bottom of the screen there is about an inch of dead touch screen. I noticed this when I tried to switch my pre-set radio stations. I tried the hard reset where I open the screen and turn off the car, open the car door.2015 SRX Premium 56000 miles. Well, a couple of days ago I discovered that I had the dread CUE screen failure. After a search on this forum and the internet, I found a screen provider (cuescreens.com). On their website was a local Houston shop that handled their product and recommendations for installation.I'm tracking a dollar fund and a gold fund for trading clues and cues, writes stock trader Bob Byrne, who also is studying the S&P 500 and Nasdaq Composite for how to p...Press and hold. Sometimes if you use a very old DVD it will swallow it and not eject it. It will not say no disc because there is a disc inside. So what I did was just press and old the eject button and it eventually came out. Like. A. austinl Discussion starter. 31 posts · Joined 2016.11 Dec 2014 ... 5:33 · Go to channel · Top 5 Problems Cadillac SRX SUV 2nd Gen 2010-15. 1A Auto: Repair Tips & Secrets Only Mechanics Know•352K views · 7:2...250 posts · Joined 2014. #2 · Aug 3, 2015. It is a long shot but I believe CUE is based on the hard drive. It may be possible that the hard drive is dying. CUE is based on Linux and Linux system often becomes unresponsive when HDDs are experiencing troubles, constant resets etc. Nice Ride.Excalibur. 5402 posts · Joined 2016. #3 · Feb 2, 2023. Welcome to CF! This is a common issue with screens prior to 2018. The screen needs to be replaced. It's not too much $$. Can be found at cuescreens.com. Or if you have warranty the Dealer would replace the whole CUE unit but it would most likely fail again.I did my own with the $179.00 screen. Trim tools are important as is the 7mm 1/4" drive socket and a skinny Phillips screwdriverand small needle nose pliers. After you remove it from the car, take your time and follow the video, especially when disconnecting and connecting the screen and front panel.

Jul 20, 2017 · Re: cadillac cue touch screen not working I also experienced the same issue on my 2013 SRX. I have 60K on the vehicle and called Cadillac to see if there was a recall since so many people are reporting the same issue. There was no recall or service bulletin for this problem but obviously its an issue since so many people are having it. . Labcorp 3331 colorado blvd denton tx 76210

cadillac cue not working

681 posts · Joined 2020. #15 · Jan 10, 2021. If you decide to swap just the CUE touch screen, make sure you know which unit is in there now. you may need the v2018 model from CUEscreens.com. 2013 Cadillac SRX Luxury, 3.6L V6. 2000 Pontiac Firebird Trans Am, convertible, 5.7L V8. 2007 Lexus SC430 convertible, 4.3L V8.You can reset your cue screen by... 1. turning on car. 2. opening bay door. 3. turning car off (leave bay door open) 4. open car door and leave open for about 30 secs. 5. close door, turn on car, and lower bay door. Cue should restart and a small yellow symbol on top right hand corner should confirm this.Cadillac CUE Infotainment System (GMNA-Localizing-U.S/Canada- 9084922) - 2016 - crc - 7/31/15. Rear Seat Infotainment 51. While the vehicle is moving, passengers should not unfasten their safety belts to make adjustments to the video screen control buttons. See “Safety Belts” in the owner manual.I'm tracking a dollar fund and a gold fund for trading clues and cues, writes stock trader Bob Byrne, who also is studying the S&P 500 and Nasdaq Composite for how to p...Dead spot on CUE screen. So the first problem I have ever had with this car just occurred. Dead center on the bottom of the screen there is about an inch of dead touch screen. I noticed this when I tried to switch my pre-set radio stations. I tried the hard reset where I open the screen and turn off the car, open the car door.The steering wheel controls work fine and the backup cam. The AC works but I cant change the settings from the screen. I can change the temp and set it to Auto. The radio works but I have to use the steering wheel controls . Nothing has changed in the car. The CUE screens comes on but the touch part of the screen is not working for any …Turn engine off restart it works. Several times the gauge cluster at startup does not work like ignition is off no speedometer, rpm, fuel etc but CUE is on. Turn engine off restart it works. Rear view camera when put in reverse will flash with lines flashing thru display. Rear view camera when put in forward gear will sometimes display the ...1. With the car running and the drivers side door closed, open the CUE storage area. 2. Turn off the car. 3. Open the drivers side door. 4. Wait 30-60 seconds. 5. Close the drivers side door. 6. Lower the CUE storage door. 7. Start the car and watch CUE. Still no effect on the no GPS icon. Some common signs a Cadillac CUE factory reset is necessary include a blank LCD screen, the rear camera not working when you shift into reverse, or the AC failing to turn on. The great news is there are a few ways to resolve your Cadillac CUE issues at home. After introducing a six-person self-driving box and a frickin’ ridable drone concept last year, GM’s latest luxury self-driving EV idea is much more grounded. The InnerSpace concep...Stand by. As it stands, the only way to reset the CUE system on XT5 and CT6 is to do a soft reset by turning off the vehicle, opening the driver’s door and waiting for the accessory power to ...My 2015 XTS CUE SYSTEM is not working either. It seems like Cadillac doesn't care about its customers or fixing this issue. This is very common problem and very expensive to fix. This will be my last Cadillac until they change their attitude about the quality of their vehicles..Here are some possible causes and remedies: Your cellular signal may not be strong enough. See if the issue persists when your signal is stronger. Your phone may also be paired to other devices in the vehicle. Try disconnecting the other devices and see if the issue persists. Your phone may be running other Bluetooth activity in the background ...Spring is the perfect time to take your cues from Mother Nature reimagine your way to a refreshing, updated home. Expert Advice On Improving Your Home Videos Latest View All Guides...Jan 31, 2014 · Not all of my CUE keys are working. Just purchased my first new Cadillac. 2013 XTS demo that was used as a loaner. I started storing radio channels and wanted to rename them. I tap on the quill and the keyboard comes up. Problem is that there are about 10 keys on two rows that don't work. Keys above them, to the left of them and below do work. But, I noticed that the door seems to open when my finger tips are warmer vs cooler. I guess I could use touch sensitive. However, the device has to be able to detect the touch. I suspect some inanimate objects may not work. If the object is at the same or less temperature than the device, it may not recognize the touch. But, that is just a guess.Perhaps the tiny little power connection was not a quite correct. The supplied pdf format instructions included with the screen stress, above all, to not get in a hurry. Redo those steps and ensure proper contact and security with all parts of the cue module and the new screen. If the screen is still non-functional, send it back for a ….

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